2012 Business Training Series
The Call for Presenters application for the Chambers Business Training Series is available here. Questions can be directed towards Bobbi Jo at 218.359.0525 or brehder@fmwfchamber.com.
All training sessions will be held at the Ramada Plaza & Suites and Conference Center, 1635 42nd Street South, Fargo
Download your Business Training Calendar.
Effective Consultative Selling
Tom Gegax, Gegax Advisors, Author of Big Book of Small Business: You Don’t Have to Run Your Business By The Seat of Your Pants
Friday, May 18 | 8 a.m. Continental Breakfast | 8:30 a.m. to 12 noon Training Session| Cost: $65 for members, $85 for general admission
Learn how to do head table turning selling. Attendees will learn:
- Webster Definition and a revised definition of sales
- Sales Success behaviors and traits
- How to read and adapt to differing customer personalities
- How to tap into the customer’s hidden sense of urgency
- To be viewed as a consultant with the customer’s interest in mind
- How to sell and meet the interest of the customer in a variety of situations
Customer Service: Making Your Guests Feel at Home
Tom Gegax, Gegax Advisors, Author of Big Book of Small Business: You Don’t Have to Run Your Business By The Seat of Your Pants
Friday, May 18 | 1 to 4 p.m. | Cost: $65 for members, $85 for general admission
Gain customer service secrets that will optimize your client retention and word of mouth advertising. Attendees will:
- Learn real wellness, improved relationships, the six success traits, time management and effective communication
- Discover how to manage yourself better to better manage others and serve customers
- Learn how to lose the battle yet win the war
- Learn six ways to provide six ways to provide legendary service
- Understand the real reasons to provide legendary service
Leadership Isn't Rocket Science: Savvy Strategies Used by Local Leaders
Local Panel
Wednesday, June 6 | 11:30 a.m. to 1 p.m. | Lunch Included | Cost: $25 for members, $45 for general admission
Leadership principles are simple to say and not so easy to execute consistently and across all levels of an organization. During this panel discussion, you’ll hear how successful business leaders from right here direct and guide their teams to achieve outstanding business results. Register
The Exceptional Employee
VJ Smith, Professional Speaker and Author of The Richest Man in Town
Monday, July 9 | 11:30 a.m. to 1 p.m. | Lunch Included | Cost: $39 for members, $59 for general admission
Drawing on his twenty years as a supervisor, Smith gives ten qualities associated with exceptional employees. This talk is filled with anecdotes and humorous stories to illustrate key points. Every person in the audience will relate to the various categories in which we are judged in our working lives. People will be able to determine where they are on the "Exceptional Scale." Register
Business Ownership: 10 Pitfalls to Avoid and 10 Secrets To Success
Teresa Lewis, The Growth Coach
Wednesday, August 1 | 11:30 a.m. to 1 p.m. | Lunch Included | Cost $25 for members, $45 for general admission
This session focuses on the many facets of owning your own business. During this session, you'll explore how to work 'on' your business and not just 'in' your business. Evaluate your mindsets, habits and behaviors to determine if they are holding you back or propelling into the future you want for yourself and your business. Register
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