We asked a few of our members why customer service matters to them and why they are attending our October 12 customer service panel.

“Customer service is a strong and growing emphasis at Bethany. We don’t sell a product so how we treat people is what keeps residents here, keeps them and their families happy, and keeps them saying good things about us. We’re attending this session because of the caliber of the panel. Each of those organizations lives their customer service program day-in and day-out. As a customer, I can feel it when I walk in the door. We wanted to see what we could learn from the ‘experts’.”
Grant Richardson, Bethany Retirement Living

“I liked the panel format as well as the tie in to financial gain. I just feel so many neglect to realize that customer services effects dollars generated; they don’t think deeply enough about it. I’m hoping to learn their tracking techniques.”
Jennifer Herbrandson, North Dakota Center for Sleep

Now it’s your turn. Tell us why customer service matters to you! Then, register to hear from Jennifer Bredahl, United Blood Services; Josh Buchholz, Fargo-Moorhead Redhawks Baseball; Craig Lemieux, Hornbacher’s Foods; and Jeff Tornow, Scheels All Sports, on October 12.

No Comments

No comments yet.

RSS feed for comments on this post.

Sorry, the comment form is closed at this time.