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It May Be Cold, but My Heart is Warm

February 1st, 2017 by Amanda Hofland

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Every year around mid-January, something special happens. Our printer works overtime, boxes and piles of papers start appearing, our new Directories and Public Policy Guides arrive, and it can only mean one thing: Operation Thank You is near.

As our staff gathers the materials for our new member packets, I am able to witness a true camaraderie as we prepare for this busy – and important – event. It’s one of our busiest times for Chamber volunteers, and especially for our Ambassadors and staff, where all hands are on deck.

What makes Operation Thank You so important is not what is inside each member packet (though we are awfully proud of the work that went into making each of those items), but what we are able to do because of those packets. With over 2,100 businesses that are members of the Chamber, it is difficult to be able to get to know each company throughout the calendar year. But because of Operation Thank You, we get the chance to knock on your doors, say hello and visit for a moment.

These personal, face-to-face interactions are what we live for. It provides an opportunity to thank our members for their support, and to remind them of the benefits included with their membership. It allows us to learn about what they do and find out how we can support them even better. That’s at the heart of why we exist: to engage with and advocate for the businesses that make up our community.

So when that volunteer showed up at your door, I hope you were able to take a moment to visit with that person. If you didn’t, or if you have more to share, please don’t hesitate to get in touch with any of us – whether a committee member, ambassador, Chamber staff member or myself personally. We want to build relationships, because great people and great businesses like you are the reason we are here. And for that, I cannot say THANK YOU enough.

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Craig Whitney
President/CEO
The Chamber

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